What Is Case Management?
Case Management is a collaborative process, which assesses, plans, implements, coordinates, monitors and evaluates options and services to meet an individual's health needs. The Case Manager accomplishes this throughout the continuum of care in various settings, through the communication of available resources to promote quality and cost-effective outcomes.
 

When Do I Need A Case Manager?

• When an individual has a new or chronic condition that affects or may affect their ability to function.
• When an individual is taking numerous medications prescribed by different physicians and there
  is a concern regarding overlapping side effects.
• When multiple health care providers are involved in an individual's treatment and there is a lack of coordination

  in care and communication among the providers.
• When an individual has suffered a catastrophic injury (brain injury, spinal cord injury, or neurological condition)

  as a result of a motor vehicle or work-related accident.
• When an individual is no longer able to live independently due to the effects of catastrophic injuries or injury.
• When there is a lack of progress in an individual's recovery from an injury, condition, or diagnosis.
• When a physician recommends a surgical procedure or treatment, and the individual is unclear as to whether

  this is the best course of action for them.
• When an individual is discharged from the hospital without a clearly defined rehabilitative plan of care.
• When there is a transition of care from one setting to another i.e. from hospital to home or home to nursing 

   home etc.